Solnovo is proud to announce that is has completed all of the necessary training to be recognized as a Cisco Certified Smart Care Partner. In a joint effort with Cisco Systems, Solnov is now offering the Solnovo SmartCare Service to our clients. The Solnovo SmartCare Service is a unique, powerful services platform that enables Solnovo to build the next generation of personalized services for our SMB and Midmarket customers. With this innovative network services platform, Solnovo combines Cisco intellectual property, delivery infrastructure, and tools with value-added capabilities in a unique offering tailored to your customers’ needs. Solnovo SmartCare delivers comprehensive network care and improvement by providing network-wide technical services, proactive network monitoring, assessments and remote software repairs as well as advanced technology planning services for our customers.

Solnovo SmartCare Service: A Collaborative Operate and Optimize Service

Solnovo SmartCare Service is an innovative new service offered by Solnovo that combines network-wide technical support with proactive network monitoring, assessments and remote repairs that:

Verifies that your network is secure and efficient

Delivers dashboard visibility into network performance

Provides information to better manage and improve your network

Reduces the time and effort necessary to keep your network running optimally

Allows you to foresee potential problems before they impact your business

Offers you the combined advantages of Cisco and Solnovo in a single service offering

You can learn more about Solnovo SmartCare here.

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There is a well known but little documented problem with outbound dialing to International numbers with Cisco Unified Communications Manager Express. We recently ran into the same issues so I thought I would publish the quick fix to the problem here for your information.

PROBLEM: CME sends international calls as Unknown call type or International call type depending on the number dialed. The carrier is likely looking for one type or the other. When a CME user places the call, they get a “you are calling a number that is no longer working…” which is not a CME error message. The carrier is receiving all digits correctly.

SOLUTION: Force the call type to a value the carrier is expecting.

1. Create a set of translation rules (globally)

voice translation-rule 10
rule 1 /\(.*\)/ /\1/ type any unknown

voice translation-profile PRI-INTERNATIONAL-OUT
translate called 10

2. Apply the translation rules to the dial-peer (note dial-peer is truncated)

dial-peer voice 9011 pots

translation-profile outgoing PRI-INTERNATIONAL-OUT

Happy configurations!

S.

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CCNA Voice Certification

The Cisco® CCNA Voice certification confirms that you have the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. Candidates also get exposure to the Cisco Unified Communications architecture and design covering mobility, presence, and TelePresence applications.

The CCNA Voice Certification enables employers to validate that their staff possess a strong foundation in voice applications and infrastructure concepts; and are capable of performing baseline installation, operating, and maintenance tasks on Cisco VoIP solutions, particularly the Smart Business Communications System from 8-250 lines.

CCNA Voice Exams & Recommended Training

Required Exam(s)

640-460 IIUC Implementing Cisco IOS Unified Communications (IIUC)

CCNA Security Certification

CCNA Security Certification meets the needs of IT professionals who are responsible for network security. It confirms an individual’s skills for job roles such as Network Security Specialists, Security Administrators, and Network Security Support Engineers. This certification validates skills including installation, troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data and devices and develops competency in the technologies that Cisco uses in its security structure.

Students completing the recommended Cisco training will gain an introduction to core security technologies as well as how to develop security policies and mitigate risks. IT organizations that employ CCNA Security-holders will have IT staff that can develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats.

CCNA Security Exams & Recommended Training

Required Exam(s)

640-553 IINS Implementing Cisco IOS Network Security (IINS)

CCNA Wireless Certification

CCNA Wireless recognizes the critical importance of professionals supporting wireless LANS including Networking Associates/Administrators, Wireless Support Specialists and WLAN project managers.

The CCNA Wireless Certification validates candidate’s skills in the configuration, implementation and support of wireless LANs, specifically those networks using Cisco equipment. Students completing the recommended Cisco training are provided with information and practice activities to prepare them for, configuring, monitoring and troubleshooting basic tasks of a Cisco WLAN in SMB and Enterprise networks. Employers will be able to validate their staff have the skills needed for basic wireless networking on a Cisco WLAN in SMB and enterprise networks after completing certification.

Required Exam(s)

640-721 IUWNE Implementing Cisco Unified Wireless Networking Essentials (IUWNE)
Available July 25, 2008

Click here for more about this story at Cisco.com

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Test Post

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Test Post

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Well, it’s now out there: The Cisco Certified Design Expert (CCDE) - the next “expert” level certification equivalent to the CCIE. I’ve been reviewing many of the resources on this one…all I can say is has got to be intense! I’m really curious about the how the practical exam will be administered…are you interviewed? Drawing network diagrams?

Anyhow, here’s all the information - let me know if you find any interesting facts about this:

Cisco CCDE Certification Page:
http://www.cisco.com/web/learning/le3/ccde/index.html

CCDE Written Exam Info:
http://www.cisco.com/web/learning/le3/ccde/ccde_exam_information.html

CCDE Book List: (Check this thing out!!! These books are huge!)
http://www.cisco.com/web/learning/le3/ccde/booklist.html

YouTube Video with Russ White on CCDE:
http://www.youtube.com/watch?v=7qOz-FSpC-k&feature=related

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